Protective Self Cleaning Glass Coating

Protective Self Cleaning Glass Coating

Privacy Policy


Rain Racer is a trading name for Mail Order Services. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Full Name, Address, Email address, Phone number, etc.)

How do we collect your data?

We collect data and process data when you:

  • Place an order with us, when adding a product to the shopping cart they are passed to our third party shopping cart provider: Mals-E commerce Ltd. Mals-E commerce shopping cart information can be found on their website here : https://www.mals-e.com/index.php and their privacy policy can be viewed here : https://www.mals-e.com/privacy.php
  • On the shopping cart pages you will be asked for purchase address details which we require to fulfil your order, to create an invoice and you can also specify an alternate shipping address should it be required. The details we request are:
  • Your Full name
  • Company (Optional)
  • Your full address and Post Code (the address to which your payment method is registered)
  • Your telephone number
  • Fax (Optional)
  • Your e mail address (Optional)
  • Delivery address (if different) – (Optional if you require an alternate shipping address)
  • Use or view our website via your browser’s cookies.
  • We may also collect statistics such as IP Address, Operating System, Browser used etc to help us improve the browsing experience for users.

How will we use your data?

Our Company collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • To help make improvements to our website.

How do we store your data?

The majority of our customer data held is held in Mal’s Ecommerce relating to orders placed on our website. You can see their privacy policy here: https://www.mals-e.com/privacy.php

However should there be an occasion where our Company requires to securely store your data, it is held at on a computer where access is restricted by password protection. They are also protected by Antivirus, Firewall and Antimalware software which is kept up to date.

Marketing

Whilst we do not have an active marketing campaign, Our Company may like to send you on occasion information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, contact us:

Email us at:sales@rainracer.com

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Email us at:sales@rainracer.com

Or write to us:
Rain Racer Developments -
Mail Order Services

P.O. Box 73
Waterlooville
Hampshire
PO7 8SY
England

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • We may use analytical tools in the form of cookies which record the number of visits, customer geographical location and times etc. This does not collect any personal information and may be used to improve our websites browsing experience etc

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Third party Analytics – Our company uses these cookies to help us identify which software users are using and which pages are being visited to help us improve the browsing experience for users.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:sales@rainracer.com

Or write to us:
Rain Racer Developments -
Mail Order Services

P.O. Box 73
Waterlooville
Hampshire
PO7 8SY
England

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.